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DRG:S Mobile - iOS Lost Save Investigation

Hi there - you're seeing this form because you've been invited to join a test to fix your lost saves. Before we can send you the build, we need you to answer a few questions.
The full test, including sharing screenshots and getting access to the tester build shouldn't take more than 10 minutes.

What is your e-mail (so we can ask you followup questions in case we need to)

Step 1: Help us understand your current setup

Enter the model number of your phone

https://storage.tally.so/01467953-216e-4702-8f08-90017d0bd46c/Screenshot-2025-11-21-at-15.21.20.png

What version of the game did you start playing on (if you remember)?

What version of the game did you start playing on (if you remember)?
A
B
C
D
E

What is the current version of the game you have installed on your phone?

Did you at any point uninstall and re-install the game to try to recover your saves?

Note: We now no longer recommend you doing this as we have learned this could make the problem worse.
Did you at any point uninstall and re-install the game to try to recover your saves?
A
B

Please check your achievements on Game Center - how many have you gotten?

Roughly how far had you made it in the game, when you lost your save? (e.g. hours of play and/or level progression)

Take Screenshot of iCloud App View

Settings -> Tap Apple Account (top of screen) -> iCloud -> See All -> Scroll down and find DRG Survivor. Take screenshot.
https://storage.tally.so/b45c28e5-5f0f-48b7-b5ad-6c7539210258/Screenshot-2025-11-21-at-15.27.18.png

Take a screenshot of iCloud Drive page:

Settings -> Tap Apple Account (top of screen) -> iCloud -> Drive -> Take screenshot.
https://storage.tally.so/d2f29254-2fe5-45b5-9ad0-a61de9a0e5ff/Screenshot-2025-11-21-at-15.27.23.png